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Customer Relationship Management (CRM)
Sam Eldin
- Vision & Architect Brochure 4 CEO
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Post Office
What are the current issues with most databases?
1.
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Big Data management
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2.
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Big Data processing and farming
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3.
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Hadoop is not the answer to Big Data
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4.
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Complexities of SQL calls
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5.
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Complexities of Database tables designs
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6.
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Developers run the SQL calls and the database access
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7.
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Slow and cumbersome conversion between database tables-fields and DAO
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8.
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No consistencies between front ends and database backend - normalization and de-normalization
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9.
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Speed of analysis
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10.
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Lack of Intelligence in database services and design
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11.
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What are the next generations of Databases?
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12.
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Security issues with database access
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13.
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Web Services Interface
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14.
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Legacy System Interface
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15.
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Communicating with the outside world - data vendors
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16.
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Most data warehouse are manually run without any form of automation
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17.
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Implementing CRM Services
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18.
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Implementing Dynamic Business Rules
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Hadoop Approach:
We only see that Hadoop and all its propaganda did not do anything about reducing the
size of Big Data or the speed of the analysis. Hadoop is nothing more than data filing
system that is designed to store and retrieve Big Data.
Our Post Office Approach:
Our Post Office system takes any form of data (text, word, spreadsheets, PDF, forms,
templates, .. etc) plus requests and reply back with the following:
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Intelligent DAO
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CRM services
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Front web pages and templates
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Mobiles App and pages
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Row Data - C tables if requested
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Reports and statistics
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XML - Web service
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Cloud services
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Plug-ins
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Any customization of data and files - PDF, spreadsheets, ... etc.
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Post Office Integration:
The main feature that we are focusing on is the ability of our intelligent Post Office
installation software, which would retrieve all the tables in a given database (with standard or
non-standard field and table naming and values) and converted them to our independent Post Office
system without affecting the existence or the performance of such given database. Our Post Office
would be running in parallel with the existing database until clients decide to achieve the old system.
In a nutshell, our Post Office will take data (any form) and requests. It will return CRM
Services and Intelligent Data Access Object - DAO (Java code) and customized forms and
files. Our Web Services will deal with Data Vendors and data from the outside world.
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